Contact FirePlanIO
Support Inquiries
Questions, corrections, or feature requests — reach us directly by email.
Response Time
We typically reply within 48 hours (Monday–Friday).
Location
Based in Hong Kong, serving US, Europe and worldwide — Headquartered online.
Why no form?
To keep privacy-first, we don't store form data. Every calculation runs in your browser, and contacting us goes straight to email, no database.